Privacy Notice

Date of commencement: 27 May 2026

This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us, how we store and handle that data, and your rights associated with it.

When you use our website and/or our services, Advapay B.V. acts as the data controller of your personal data and processes personal data in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and the applicable laws of the Netherlands.

Our contact details are: sales@advapay.eu

Advapay B.V., registered with the Dutch Chamber of Commerce under CCI/KVK number 93420196, with registered office at Strawinskylaan 4117, 1077ZX Amsterdam, the Netherlands, VAT number NL866390261B01.

How we collect your personal information

You may provide us with your identity, contact details, business information, and other personal data by corresponding with us via email, messenger services, phone, or by completing our forms.

This includes personal data you provide when you:

meet our company representatives
use our website
communicate with us by email, phone, or messenger applications
complete questionnaires, forms, agreements, or onboarding documentation
use electronic means to identify yourself
are introduced to us by your agent, adviser, attorney, or intermediary
subscribe to our newsletters or services
pay for our services

We may also collect information from publicly available sources or third parties, including risk management and compliance service providers, as part of our due diligence and compliance obligations.

This includes personal data you provide when you:

meet our company representatives
use our website
communicate with us by email, phone, or messenger applications
complete questionnaires, forms, agreements, or onboarding documentation
use electronic means to identify yourself
are introduced to us by your agent, adviser, attorney, or intermediary
subscribe to our newsletters or services
pay for our services

We may also collect information from publicly available sources or third parties, including risk management and compliance service providers, as part of our due diligence and compliance obligations.

What personal information do we collect?

We may collect the following information about you:

Identity data
Your name, surname, title, date of birth, nationality, citizenship, passport or ID details, tax identification number, and other identification information.
Contact data
Residential and business addresses, phone numbers, email addresses, and communication application accounts.
Business data
Information regarding your business activities, reasons for using our services, and development plans.
Due diligence data
Information required to assess compliance, anti-money laundering, sanctions, fraud prevention, and politically exposed person (PEP) risks.
Financial data
Bank account details, payment account information, and transaction-related information where required for service provision.
Technical data
Bank account details, payment account information, and transaction-related information where required for service provision.
- IP address
- browser type and version
- device operating system and platform
- time zone and location
- website usage and navigation data
Marketing and communications data
- newsletter subscription preferences
- interaction with marketing communications
- information about email opens and engagement

How and why do we use your personal data?

We use your personal data:

to respond to enquiries and provide our services
to prepare proposals, agreements, onboarding, and compliance documentation
to conduct due diligence and comply with legal and regulatory obligations
to manage and improve our business operations and services
to protect against fraud, money laundering, and other illegal activities
to provide updates about our products, services, events, and regulatory developments

We may share certain information with professional advisers, banking and payment partners, compliance service providers, auditors, and technology providers where necessary for service delivery or legal compliance.

Who do we share your personal information with?

In certain circumstances, we may disclose personal information to third parties, including:

regulators, supervisory authorities, law enforcement agencies, and courts where required by law
auditors and compliance consultants
third-party due diligence and background screening providers
banking, payment, and infrastructure partners
legal, accounting, and professional advisers
data hosting and technology service providers

All disclosures are made only where necessary and in accordance with applicable laws and contractual obligations.

How can you subscribe or unsubscribe from direct marketing?

From time to time, we may send you information about our services, regulatory updates, events, and industry news that may be relevant to you.

You may unsubscribe from marketing communications at any time by:

clicking the “unsubscribe” link in marketing emails
emailing us at sales@advapay.eu
writing to Advapay B.V., Strawinskylaan 4117, 1077ZX Amsterdam, the Netherlands

Please note that updates to marketing preferences may take a short period to process.

What are your rights over your personal information?

Under the GDPR, you have the right:

to request access to your personal data
to request correction of inaccurate data
to request deletion of your personal data
to object to or restrict processing of your personal data
to withdraw consent where processing is based on consent
to request that we stop sending marketing communications

For more information about your rights, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/en

How to complain

If you are not satisfied with how we process your personal information, you may submit a complaint to the Dutch Data Protection Authority through: https://autoriteitpersoonsgegevens.nl/en

How to withdraw your consent

If you have previously provided consent for the processing of your personal data and wish to withdraw it, please contact us at:

Email: sales@advapay.eu

Address: Advapay B.V., Strawinskylaan 4117, 1077ZX Amsterdam, the Netherlands

Data retention

We retain personal information only for as long as necessary to fulfil legal, regulatory, contractual, and operational obligations.

In certain cases, we may retain personal information in accordance with applicable laws and regulatory requirements of the Netherlands.

We may also retain certain personal data for up to 5 years following the termination of contractual or business relationships where necessary for compliance, dispute resolution, fraud prevention, or legal claims.

Privacy Notice from Advapay B.V.